Jetpark Hotel Rotorua, Rotorua ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

237 Fenton Street, Rotorua, New Zealand, 3010

Situated in the heart of Rotorua, Jetpark Hotel Rotorua is a family-run establishment that serves as an ideal hub for exploring New Zealand's rich cultural and natural heritage. The hotel features 63 rooms and emphasizes personal service, ensuring a comfortable stay for its guests. Notable nearby attractions include vibrant Eat Streat, thermal geysers, and geothermal hot springs.

Location

Jetpark Hotel Rotorua is conveniently located just 6 miles from Rotorua Regional Airport. The hotel is within walking distance to key attractions like Government Gardens and the bustling Eat Streat dining precinct. Multiple local transport options, including shuttles and taxis, provide easy access to explore the area.

Rooms

Jetpark Hotel Rotorua offers a variety of accommodations, including Standard, Superior, Suites, and Family Rooms. Each room is designed with comfort in mind, featuring modern amenities such as flat-screen TVs and mini-bars. Family Suites provide additional space and essential kitchen facilities, making them suitable for longer stays.

Eat & Drink

Dining at Jetpark Hotel includes options like Te Purū Café, which serves wholesome comfort food such as Chicken and Cranberry Pizza. Guests can also enjoy a complimentary continental breakfast when booking directly. Nearby, Stratosfare Restaurant offers an elevated dining experience with stunning views over Rotorua.

Leisure & Business

The hotel includes both leisure and business facilities, such as an outdoor swimming pool, hot spa, and play areas for kids. For business travelers, the Matthews Room can accommodate small meetings and workshops, offering modern amenities and high-speed Wi-Fi. Guest services also include a bike wash and storage area for cycling enthusiasts.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

Max:

2 persons

26 m²

Bed options:

2 Double beds

Shower

Heating

room details

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Deluxe Twin Room

Max:

2 persons

35 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Superior King Room

Max:

2 persons

26 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Center

Rotorua2700 ft

Airports

Rotorua Regional (ROT) 5.2 mi

Tauranga (TRG) 43.3 mi

Bus

Bus stop 1.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfy Heaven!

“The bed was incredibly comfortable with soft pillows, ensuring a restful night's sleep.” view full review

Perfect Amenities!

“I loved the coffee selection and machine in the room; the convenience made my mornings so much better!” view full review

Chill Vibes!

“The air conditioning worked perfectly, providing a cool and comfortable environment throughout my stay.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Picnic area/ Tables

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games
Children's menu
Children's play area

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun loungers
Garden area
Leisure/ TV room
Jacuzzi
Shallow end

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

237 Fenton Street, Rotorua, New Zealand, 3010

Map view

237 Fenton Street, Rotorua, New Zealand, 3010

City landmarks

1000 Hinemoa St

Polynesian Spa

2900 ft

Hemo Road

Te Puia

1.5 mi

booking office 1220 Hinemaru St

Tamaki Maori Village

3300 ft

Ranolf Street and Lake Road

Kuirau Park

4800 ft

Golf Course

Government Gardens

4500 ft

Queens Drive

Fred W Wylie Memorial Statue

2300 ft

Spa Center

The Spa Rotorua

2400 ft

1 Queens Drive Government Gardens

Arawa War Memorial Statue

3100 ft

1210 Arawa Street

Fancy Meow Cat Cafe

3000 ft

1 Queens Drive

Sulphur Point

3100 ft

17 Tryon Street Whakarewarewa Village

Whakarewarewa

1.3 mi

RotoruaNew Zealand

Lake Rotoiti

2800 ft

RotoruaNew Zealand

Lake Tarawera's Hot Water Beach

1900 ft

Mall

Eat Street

4100 ft

Long Mile Road Whakarewarewa

Redwoods Treewalk

1.4 mi

RotoruaNew Zealand

Lake Rotorua

1.0 mi

Mataiwhera St

Ohinemutu

5000 ft

Lake Rotoma

2800 ft

Events

Te Runanga Tea House

2400 ft

Corner of Mataiawhea & Korokai Streets Ohinemutu

Saint Faith's Anglican Church

1.1 mi

Unnamed Road

Geothermal Walking Track

2400 ft

Church

Saint Lukes Church

2400 ft

Long Mile Road The Redwoods

Redwoods, Whakarewarewa Forest

1.5 mi

1093 Tutanekai St

Madhouse Design Store & Gallery

3500 ft

1174 Whakaue Street

Puawai Jade

3500 ft

Nearby

Mall

Central Mall

1600 ft

Museums

Bibleworld Museum and Discovery Centre

1900 ft

Arawa Street & Fenton Street Behind Rotorua i-SITE Visitor Centre

Statue of Jean Batten

1100 ft

Gallery

Helium Gallery

2000 ft

1234 Fenton Street

Rakai Jade

2000 ft

Restaurants

Cobb & Co. Rotorua

1400 ft

209 Fenton Street

Valentines Buffet Restaurant and Bar

1300 ft

1119 Amohau Street

Family House Restaurant

1500 ft

1147 Amohau Street

Columbus Coffee

1500 ft

1176 Amohau Street

The Paradise Restaurant

1600 ft

1161 Amohau Street

The Lincoln

1300 ft

1295 Fenton Street

Regal Chinese Restaurant

1700 ft

1199 Amohau Street

Herbs & Spice Thai Restaurant

1700 ft

1133 Eruera Street

Capers Epicurean

2300 ft

1181 Eruera Street

Ciccio Italian Cafe

1700 ft

1262 Fenton Street

Supreme Gourmet House

2000 ft

1225 Amohau Street

Boulevard Restaurant

2100 ft

Seddon St

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

friendly staff

convenient location

limited dining options

Wi-Fi at an extra cost

7.8/10

Very good

Rooms

7.5

Location

7.3

Service

8.8

Dining

7.0

Sarah

United Kingdom, February 2024

6.6/10

The hotel offers rooms with standing fans instead of air-con, which could be inconvenient on hot days. The spacious bathroom was a plus during my stay. The customer service was great, but some staff members lacked any customer service skills. The location is on the outskirts of town, making it a 20-minute walk to reach the city center. The continental breakfast provided after check-in was very good. On the downside, the pastries, including the Pain au Chocolate, were the worst I have ever encountered. The facilities were adequate, with room service, dry cleaning, housekeeping, laundry, and even pet amenities available.

Rooms

7.0

The rooms are equipped with standing fans instead of air-con and feature a spacious bathroom.

Service

8.0

The hotel staff provided great customer service overall, although some team members lacked essential customer service skills.

Location

5.0

The hotel is situated on the outskirts of town, requiring a 20-minute walk to reach the city center.

Dining

6.0

The continental breakfast provided after check-in was very good, but the pastries, especially the Pain au Chocolate, were disappointing.

Facilities

7.0

The hotel offers various facilities, including room service, dry cleaning, housekeeping, laundry, and pet amenities.

Jonathan

United Kingdom, September 2023

8.2/10

My stay at the hotel was lovely. The room was clean and cozy, and the staff were very accommodating. Although the dining experience could be improved with more options, the overall atmosphere was pleasant. A decent value for the price, but Wi-Fi was not included and had an additional cost.

Rooms

8.0

The room was clean and cozy with extra heating available.

Service

9.0

The staff provided great customer service and were attentive to requests.

Location

9.0

The hotel is centrally located in Rotorua, close to shops and restaurants.

Dining

7.0

The dining options were satisfactory, with fresh sushi available.

Facilities

8.0

The hotel offers various services including room service and laundry facilities.

friendly staff

limited dining options

Matthew

United States of America, July 2023

7.8/10

I thoroughly enjoyed my stay at the hotel. The room was cozy and clean with a lovely comfortable bed and soft pillows. The staff provided exceptional customer service throughout my visit. The hotel's location was convenient, close to various restaurants, and the overall experience was great value for money.

Rooms

7.0

I found a very wet towel in the room, but overall, the room was comfortable with a lovely bed and pillows.

Service

9.0

Each staff member I encountered was friendly and provided wonderful customer service.

Location

8.0

The hotel is centrally located within walking distance to the town center and close to everything I needed.

Dining

7.0

I tried the continental breakfast provided after check-in, and it was very good. However, the pastries, including the Pain au Chocolate, were not up to my expectations.

Facilities

8.0

The hotel had all the necessary facilities for a comfortable stay.

Gareth

United Kingdom, May 2023

8.0/10

The hotel offers a comfortable stay with extra amenities available if needed. The rooms feature cozy queen-sized beds with extra pillows, but do not have baths. The service is top-notch with wonderful customer service and various conveniences. The location provides easy access to local activities and eateries, although it is a bit of a walk to the town center. The dining options are included in the rate and offer good selections. Overall, a great value for money stay.

Rooms

8.0

The rooms are equipped with standing fans and comfy queen-sized beds with extra pillows.

Service

9.0

The hotel offers wonderful customer service and great room amenities.

Location

7.0

The hotel is located in a thermal area of NZ, offering access to local activities, but it's a 20-minute walk to the town center.

Dining

8.0

Dining options are included in the rate with good selections.