The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Beds!
“The bed in our room was exceptionally clean and incredibly soft, which made for a restful night's sleep.” view full review
Modern and Compact
“The room had a nicely designed modern aesthetic that made the compact space feel very inviting and enjoyable.” view full review
Spacious Comfort
“We were pleasantly surprised by the good size of the room, which provided a comfortable and relaxing living area.” view full review
Immaculate and Clean
“The bathroom was spotlessly clean, adding to the overall comfort and hygiene of our stay.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Children's play area
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Sun loungers
Garden area
Leisure/ TV room
Jacuzzi
Shallow end
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
237 Fenton Street,
Rotorua,
New Zealand,
3010,
Bay of Plenty
Map view
237 Fenton Street,
Rotorua,
New Zealand,
3010,
Bay of Plenty
City landmarks
1000 Hinemoa St
Polynesian Spa
870 m
Hemo Road
Te Puia
2.4
km
booking office 1220 Hinemaru St
Tamaki Maori Village
1.0
km
Ranolf Street and Lake Road
Kuirau Park
1.4
km
Golf Course
Government Gardens
1.4
km
Queens Drive
Fred W Wylie Memorial Statue
690 m
Spa Centre
The Spa Rotorua
710 m
1 Queens Drive Government Gardens
Arawa War Memorial Statue
940 m
1210 Arawa Street
Fancy Meow Cat Cafe
890 m
1 Queens Drive
Sulphur Point
940 m
17 Tryon Street Whakarewarewa Village
Whakarewarewa
2.1
km
RotoruaNew Zealand
Lake Rotoiti
830 m
RotoruaNew Zealand
Lake Tarawera's Hot Water Beach
560 m
Mall
Eat Street
1.2
km
Long Mile Road Whakarewarewa
Redwoods Treewalk
2.3
km
RotoruaNew Zealand
Lake Rotorua
1.6
km
Mataiwhera St
Ohinemutu
1.5
km
Lake Rotoma
830 m
Event hall
Te Runanga Tea House
710 m
Corner of Mataiawhea & Korokai Streets Ohinemutu
Saint Faith's Anglican Church
1.7
km
Unnamed Road
Geothermal Walking Track
720 m
Church
Saint Lukes Church
720 m
Long Mile Road The Redwoods
Redwoods, Whakarewarewa Forest
2.5
km
1093 Tutanekai St
Madhouse Design Store & Gallery
1.1
km
1174 Whakaue Street
Puawai Jade
1.1
km
Nearby
Mall
Central Mall
470 m
Museum
Bibleworld Museum and Discovery Centre
560 m
Arawa Street & Fenton Street Behind Rotorua i-SITE Visitor Centre
Statue of Jean Batten
320 m
Gallery
Helium Gallery
580 m
1234 Fenton Street
Rakai Jade
590 m
Restaurants
Cobb & Co. Rotorua
400 m
209 Fenton Street
Valentines Buffet Restaurant and Bar
390 m
1119 Amohau Street
Family House Restaurant
440 m
1147 Amohau Street
Columbus Coffee
430 m
1176 Amohau Street
The Paradise Restaurant
480 m
1161 Amohau Street
The Lincoln
370 m
1295 Fenton Street
Regal Chinese Restaurant
490 m
1199 Amohau Street
Herbs & Spice Thai Restaurant
500 m
1133 Eruera Street
Capers Epicurean
680 m
1181 Eruera Street
Ciccio Italian Cafe
490 m
1262 Fenton Street
Supreme Gourmet House
580 m
1225 Amohau Street
Boulevard Restaurant
640 m
Seddon St
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
friendly staff
convenient location
limited dining options
Wi-Fi at an extra cost
7.6/10
Very good
Rooms
7.5
Location
7.3
Service
8.8
Dining
7.0
Guest reviews
7.6/10
based on 4 reviews
8.2
8.2/10 based on 1551 reviews
Sarah
United Kingdom,
February
2024
6.6/10
The hotel offers rooms with standing fans instead of air-con, which could be inconvenient on hot days. The spacious bathroom was a plus during my stay. The customer service was great, but some staff members lacked any customer service skills. The location is on the outskirts of town, making it a 20-minute walk to reach the city center. The continental breakfast provided after check-in was very good. On the downside, the pastries, including the Pain au Chocolate, were the worst I have ever encountered. The facilities were adequate, with room service, dry cleaning, housekeeping, laundry, and even pet amenities available.
Rooms
7.0
The rooms are equipped with standing fans instead of air-con and feature a spacious bathroom.
Service
8.0
The hotel staff provided great customer service overall, although some team members lacked essential customer service skills.
Location
5.0
The hotel is situated on the outskirts of town, requiring a 20-minute walk to reach the city center.
Dining
6.0
The continental breakfast provided after check-in was very good, but the pastries, especially the Pain au Chocolate, were disappointing.
Facilities
7.0
The hotel offers various facilities, including room service, dry cleaning, housekeeping, laundry, and pet amenities.
Jonathan
United Kingdom,
September
2023
8.2/10
My stay at the hotel was lovely. The room was clean and cozy, and the staff were very accommodating. Although the dining experience could be improved with more options, the overall atmosphere was pleasant. A decent value for the price, but Wi-Fi was not included and had an additional cost.
Rooms
8.0
The room was clean and cozy with extra heating available.
Service
9.0
The staff provided great customer service and were attentive to requests.
Location
9.0
The hotel is centrally located in Rotorua, close to shops and restaurants.
Dining
7.0
The dining options were satisfactory, with fresh sushi available.
Facilities
8.0
The hotel offers various services including room service and laundry facilities.
friendly staff
limited dining options
Matthew
United States,
July
2023
7.8/10
I thoroughly enjoyed my stay at the hotel. The room was cozy and clean with a lovely comfortable bed and soft pillows. The staff provided exceptional customer service throughout my visit. The hotel's location was convenient, close to various restaurants, and the overall experience was great value for money.
Rooms
7.0
I found a very wet towel in the room, but overall, the room was comfortable with a lovely bed and pillows.
Service
9.0
Each staff member I encountered was friendly and provided wonderful customer service.
Location
8.0
The hotel is centrally located within walking distance to the town center and close to everything I needed.
Dining
7.0
I tried the continental breakfast provided after check-in, and it was very good. However, the pastries, including the Pain au Chocolate, were not up to my expectations.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
Gareth
United Kingdom,
May
2023
8.0/10
The hotel offers a comfortable stay with extra amenities available if needed. The rooms feature cozy queen-sized beds with extra pillows, but do not have baths. The service is top-notch with wonderful customer service and various conveniences. The location provides easy access to local activities and eateries, although it is a bit of a walk to the town center. The dining options are included in the rate and offer good selections. Overall, a great value for money stay.
Rooms
8.0
The rooms are equipped with standing fans and comfy queen-sized beds with extra pillows.
Service
9.0
The hotel offers wonderful customer service and great room amenities.
Location
7.0
The hotel is located in a thermal area of NZ, offering access to local activities, but it's a 20-minute walk to the town center.
Dining
8.0
Dining options are included in the rate with good selections.
Facilities
8.0
The hotel provides additional heating if needed and pet amenities.